Terms & Conditions
These Terms & Conditions explain the rules, rights and responsibilities for using Dine Boat services including online food ordering, restaurant partnerships and digital platform access.
Last Updated: April 2026
Fair Use
Transparent platform rules
Secure
Protected transactions
Reliable
Trusted operations
Support
Help when needed
Account Registration
Users must provide accurate, complete and updated information while creating an account. You are responsible for keeping your login credentials secure.
Restaurant Partner Responsibilities
Restaurant partners must maintain accurate menus, pricing, product availability, food quality, hygiene standards and delivery readiness at all times.
Orders & Payments
All payments placed through Dine Boat must be authorized and lawful. Orders are subject to restaurant confirmation, availability and operational hours.
Platform Usage Rules
Users may not misuse the platform, submit fake orders, attempt unauthorized access, distribute malware or disrupt normal operations.
Cancellations & Refunds
Refunds or cancellations may depend on order preparation stage, payment gateway processing, restaurant policies and applicable local regulations.
Service Availability
Dine Boat aims for reliable uptime, but temporary outages, maintenance, delays, network issues or third-party failures may occasionally occur.
User Responsibilities
To keep Dine Boat safe and efficient for everyone, all users must follow these standards while using the platform.
Additional Legal Information
Dine Boat may update features, pricing models, services or these Terms & Conditions where reasonably necessary for business, compliance or security reasons.
We are not liable for delays caused by weather conditions, traffic, restaurant preparation times, payment gateway issues, network downtime or force majeure events beyond our control.
Users and partners are responsible for complying with local tax, licensing, food safety and legal requirements applicable to their activities.
Continued use of the platform after updates may be considered acceptance of revised terms where legally permitted.